MARC ANTHONY GIZZI APPRAISAL & CONSULTING: Using Technology to Improve Your Customer Experience
At MARC ANTHONY GIZZI APPRAISAL & CONSULTING, technology is the name of the game. We do our best to make appraising look easy and we think a lot of it is our ability to increase our productivity with the newest gadgets. From smart phones, to laptops, GPS, you name it. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at 239-898-5522 for appraisal orders in Lee County! Why? We're glad you asked.
In recent years, appraisals have become more difficult and require more in depth analysis. We offer the highest quality appraisals, and cutting corners has never been an option for us. Therefore, the logical place to save time is in our daily workflow. The appraisers that have regularly adapted to new technology have been the ones able to bring their customers more accurate reports, better customer service and faster turnaround times.
Years ago, a great deal of orders came in via fax and were confirmed with phone calls once we got back into the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different now and when an order is placed on the site, we receive a text message on our phones. We often log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Ordering and Tracking
At MARC ANTHONY GIZZI APPRAISAL & CONSULTING we understand it's all about "cycle time". We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. This website definitely reduces cycle time for us and our clients by enhancing our communications.
MARC ANTHONY GIZZI APPRAISAL & CONSULTING is a pioneer in efficient data gathering
The appraisal process is nothing if not a data intensive activity. We spend quite a bit of time collecting both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help MARC ANTHONY GIZZI APPRAISAL & CONSULTING.
Instead of using paper forms and pencils and then re-keying all the information back at the office, don't be surprised to see us with a tablet PC or collecting data using a program developed for our phones that even lets us sketch a floorplan right on the spot. And instead of using an old tape measure, more and more appraisers are adopting laser measuring devices that are quicker, more accurate, and can get into places that normal tape measures have always had problems with.
Using this technology allows us to ensure that your report is on the money. This works to both our advantages by requiring less time for call-backs and revisions. A real money saver for busy appraisal clients.
Here at MARC ANTHONY GIZZI APPRAISAL & CONSULTING we want you to know you have ample ways to receive your report.
Delivery of appraisals as PDF files through e-mail is definitely the standard these days. Most of our clients prefer e-mail because we're all accustomed to getting attachments like PDFs in our mail. It's much more efficient than the old days before e-mail. But, we've even been able to improve on e-mail with how you receive your report with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had problems sending or receiving an e-mail because of the file size? We have the technology to overcome those problems, too. When we deliver an appraisal through this website, the client gets a link sent to their email to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the download link is good for 90 days. So if anything happens to the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again.
MARC ANTHONY GIZZI APPRAISAL & CONSULTING makes things easier by using Digital Workfiles
It would be much easier if appraisers could never have to think about an assignment again after writing and giving it to the client. But one of the purposes of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers need to keep their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, MARC ANTHONY GIZZI APPRAISAL & CONSULTING leverages our embracing of technology to improve service. We store every part of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we skip the paper hard copies and only need our computer to recall precisely what that assignment was about.
These are just a few examples of how we use technology daily. Investing in the right tools, along with the appraisal know-how that you've grown to expect allows the appraiser to collect the appraisal data to finish the report faster and more accurately than previously possible.